FAQ-1631 How to Add A New Station\Extension

By default the Comm One Call Accounting will add a new extension whenever it sees one during the nightly call processing scripting.  Most users do not need to add extension numbers.  If your system has been customized so that it doesn't automatically add extensions then you can add a new extension by selecting ADD From the bottom menu bar, or selecting EDIT from the top menu bar and then ADD NEW STATION.

You will be prompted for the extension to add and you will receive a notification if the extension already exists.  The system will allow you to have duplicate extensions but you should do so because it will cause your summary reports to be inaccurate.


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Last Reviewed: 10/05/2017

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