QUESTION: Is Technical Support available without a Support Agreement.
ANSWER: Yes, you can still get Technical Support without a Support Agreement. Hourly Technical Support is billed as follows:
HOURLY TECHNICAL SUPPORT
- Hourly Support is billed at $99 per hour
- There is a 15-minute minimum charge for a Support Call.
- Support is billed in 15 minute increments.
- Support is billed at the time of service by credit card or to a credit card on file.
- Hourly Support does not include version upgrades. Those are only available with an annual agreement.
- Other terms and conditions apply. Terms subject to change without notice.
Comm One LLC Technical Support
138 E 12300 S Ste #C102
Draper, UT 84020