FAQ-1432 Hourly Support Without A Support Agreement

QUESTION: Is Technical Support available without a Support Agreement.

ANSWER: Yes, you can still get Technical Support without a Support Agreement. Hourly Technical Support is billed as follows:


  1. Hourly Support is billed at $99 per hour
  2. There is a 15-minute minimum charge for a Support Call.
  3. Support is billed in 15 minute increments.
  4. Support is billed at the time of service by credit card or to a credit card on file.
  5. Hourly Support does not include version upgrades. Those are only available with an annual agreement.
  6. Other terms and conditions apply. Terms subject to change without notice.


Comm One LLC Technical Support
138 E 12300 S Ste #C102
Draper, UT 84020

Contact Comm One
Visit the Comm One Call Accounting Web Page

Last Reviewed: 02/02/2017

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