How do I edit the names for the extensions in the Comm One Call Accounting Lite, JR & Pro?
OPTION 1 - CLICK ON EXTENSION TITLE
There are three main ways to edit the extension names in the station file. The first method is to click on the word EXTENSION which is highlighted in blue and underlined next to the extension number. This will take you to a grid where you can edit the names for each extension.
OPTION 2 - CLICK ON VIEW ON THE BOTTOM MENU BAR
The second option to modify the names is to click on the VIEW button on the bottom menu bar. This will take you to a full screen grid window where you can modify the extension names as needed.
OPTION 3 - IMPORT FROM SPREADSHEET
The third option is to import a spreadsheet with the extensions and names. The EXPORT and IMPORT options are on the top menu bar under the FILE menu. To start you should run the EXPORT and it will create a .CSV file stored in the c:\ca20XX\export directory. You can open that file in Excel and modify the names list as needed. When you're done save the file as a CSV file back into the same directory and overwrite the existing file. Be sure not to change the file name or the structure of the file or it will not import correctly.
*(Where xx = the version. Example: ca2017 for the 2017 version)
Comm One LLC Technical Support
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